Frequently Asked Questions
Below you will find the answer to some frequently asked questions
Booking a class couldn’t be more simple, go to the locations page, select your preferred location and the age group you want to book for, add it to your shopping cart. Proceed to check out and make the payment. Once payment has gone through you will receive a confirmation email.
No, unfortunately duevto Covid 19 classes run on a term by term basis anywhere from 6-8 weeks max. Your child will benefit from attending the classes on a weekly basis. They will adapt to the routine of the class, become familiar and comfortable with the activities as well as the people around them. This consistency in coming weekly is beneficial not only for your young child but for their peers in the group, creating a safe and familiar space for optimal learning and fun. We pride ourselves in offering milestone specific early years programmes for your childs learing and development. Places are limited in each class to facilitate an environment conducive to learning, thus preventing uncertainty each week with regards to class size and new unfamiliar faces . This is the best way for everyone who joins us to get a service that’s committed to your little ones learning, development and overall happiness
We don’t offer taster sessions during term time because we have limited numbers at the sessions , as well as keeping everyone as safe as possible from civid 19. Please note though that we do offer free adhoc library sessions in the local libraries at certain times of the year, like over the Summer period. So keep an eye out on our Blog, Facbook page or the local library and avail of the free taster there.
Unfortunately because we have to purchase materials and book venues in advance we cannot offer refunds for missed Mini Musos classes. Missed classes will not be carried over or credited for a new term. We apologise for any inconvenience this may cause.
Due to our ‘new normal we have had to make a lot of changes in the running of our classes , and having smaller numbers is one change. In order to keep things small and consistent we cannot offer refunds if you change your mind half way through the term. We will try our best to accommodate this request if we can fill your space with a person on our waitlist. But it may not always be possible, and we don’t wish to cause offence if we cannot accommodate your request. We are a small business and are getting back up and running after 18mths. We thank you for your understanding.
If the session is cancelled by us we will either try to rearrange the session, via zoom or at a later date if this is not possible to accommodate, you will be issued a refund. if a class has to be cancelled you will also receive an email notification as soon as we know that the session will not go ahead to save you an unnecessary journey.
If you are currently enrolled in the Mini Musos program then there are several payment options available to you:
- Bank Transfer – if you bank online, you can quickly transfer payment from your bank to ours.
- Revolut instant transfer from your mobile phone
- Cash/cheque – If you already attend Mini Musos, you can pay for subsequent terms in person at the venue. If you are not currently enrolled you can arrange to meet the facilitator at one of their session locations and pay by cash or cheque directly also.*Please note that payment must be received a minimum of 1 week prior to the start of the term in order to confirm your place.
Two days or less notice the full balance must be paid.
Less than one weeks notice – 50% of the remaining balance of booking must be paid and the 30% deposit is also not refundable.
Over one weeks notice up a month the deposit will not be refunded.
If the cancellation is due to illness we will do our best to accomodate you with an alternative date, however, full payment will be required on day of original booking.
No refund is given for any cancellation less than 24hrs notice for any of our yoga events, retreats or children’s entertainment events.